Refund and Returns Policy – Web Development & Digital Marketing
Last updated: 22 Apr 2023
Thank you for choosing SarvaDigi Digital Marketing Dubai for your web development and digital marketing needs. We value your business and strive to provide you with the best services possible. Please read this policy carefully to understand our refund and returns procedures for web development and digital marketing services.
Web Development Services:
- Refund Eligibility: Refunds for web development services will be considered in the following cases:
- If the project has not yet been initiated and the cancellation request is made within 7 days of making the initial payment.
- If we fail to deliver the agreed-upon services within the specified timeline and cannot provide a suitable alternative solution.
- Non-Refundable Situations: Refunds will not be provided in the following situations:
- If the project has been initiated and significant work has already been completed.
- If the client decides to change the project requirements significantly after work has commenced.
- If the client fails to provide necessary information, content, or approvals in a timely manner, causing delays in the project.
Digital Marketing Services:
Refund Eligibility: Refunds for digital marketing services will be considered in the following cases:
- If the cancellation request is made within 7 days of making the initial payment and no campaign setup or execution has begun.
- If the client is dissatisfied with the initial campaign strategy presented and decides not to proceed.
Non-Refundable Situations: Refunds will not be provided in the following situations:
- If campaign setup or execution has begun and expenses (such as ad spend) have been incurred.
- If the client decides to change the campaign strategy or goals after execution has started.
- If the lack of results is due to factors beyond our control, including changes in market conditions, competition, or search engine algorithms.
How to Request a Refund:
To request a refund for either web development or digital marketing services, please contact our customer support team at [email address or phone number]. Your request will be reviewed, and we will respond within a reasonable timeframe to discuss the specifics of your situation.
Due to the nature of our services being digital and customized, returns are not applicable for web development and digital marketing services. However, if there is an issue with the quality of our work or services, please contact us promptly so we can address and rectify the situation to your satisfaction.
If you have any questions or concerns about our Refund and Returns Policy for web development and digital marketing services, please contact us at:
Email: [Your email address] Phone: [Your contact number] Address: [Your physical address]
SarvaDigi Digital Marketing Dubai Website: https://www.sarvadigi.com/
By using our web development and digital marketing services, you acknowledge and agree to the terms and conditions outlined in this Refund and Returns Policy. If you do not agree with these terms, please refrain from using our services.